Privacy Policy


Yobe Microfinance Bank Limited (Yobe MFB) is committed to protecting your privacy. This privacy policy explains how we collect, use, and share your personal information.

What Personal Information do we collect?

We collect personal information about you when you do the following:
. Apply for a YMFB account
. Use our website or mobile app
. Contact us
. Provide us with feedback

What Personal Information do we collect?

. Your name
. Contact information (such as your email address and phone number)
. Demographic information (such as your age and gender)
. Financial information (such as your income and account balances)
. Transaction information (such as the products and services you purchase)
. Usage information (such as the pages you visit on our website)

How do we use your personal information?

We use your personal information to:
. Provide you with financial services.
. Process your transactions.
. Communicate with you about your account.
. Improve our products and services.
. Protect you against fraud.
. Comply with legal requirements.

When do we share your personal information?

We may share your personal information with:
. Our third-party service providers who help us provide our products and services
. Credit bureaus.
. Law enforcement agencies.
. Other government agencies.

We will only share your personal information with these third parties when we have a legitimate business reason to do so.
How long do we keep your personal information?
We will keep your personal information for as long as necessary to provide you with financial services, comply with legal requirements, and for our own business purposes.

Your rights

You have the right to:
. Access your personal information.
. Correct your personal information.
. Request that we delete your personal information.
. Object to our processing of your personal information.
. Restrict our processing of your personal information
. Port your personal information to another organization.
. You can exercise these rights by contacting us at

Data Security

We take the security of your personal information very seriously. We use appropriate security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.

Data SecurityChanges to this privacy policy

We may update this privacy policy from time to time. The most recent version of the privacy policy will always be available on our website.

Contact Us

If you have any questions about this privacy policy, please contact us at

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